TERMS AND CONDITIONS
- Terms of Use
- Sales
- Payment method
- Return Policy
- Delivery terms
- Privacy Policy
- Legal Information
- Personal data processing
TERMS AND CONDITIONS OF USE
TERMS AND CONDITIONS OF USE This website (hereinafter „Site”) is operated by Astron SRL (hereinafter „Company”), with branch in Bucharest, Constantin Musat Str.Sergent no.52 Astron Ltd. endeavor maintaining correctness of the information displayed on this website. However, given the possible errors on this information, the company indicates that the product image is informative and products supplied may differ from the images in any way due to changing characteristics, design without notice by the manufacturers. The esemenea some features or price of products on the site, can be modified by the Company without notice may contain operating errors. Also, for reasons of space and coherent structure of information, product descriptions can sometimes be incomplete, but the company strives to provide the most relevant information. Promotions / offers on the site are available in stock. The Site may contain links to other sites. The Company is not responsible for the privacy policy practiced by these and any other information provided on these sites. In this document, the following terms used in capital letters will, unless the context otherwise requires, the meanings specified below: USER: is person accessing the site, in private or business purposes and has agreed to the Terms of Use of this WEBSITE , fulfilling all requirements in this registration process. CLIENT: is the person accessing the site, in private or business purposes and has accepted the Conditions of Use of this WEBSITE, meeting all requirements in this registration process, which initiates and completes an order. Misuse: is the use of the Site in a manner contrary to industry practice, the regulations and the legislation in force or in any other way that may harm Flanco Retail order: is an electronic document generated as a result of accessing The web SITE by the client, which comes as a form of communication between companies and customers. CONTRACT: An order is confirmed by the Company, whereby the Company agrees to deliver customers products and services, and a customer agrees to pay them. USERS / CUSTOMERS this site are asked to carefully read the following terms and conditions of use. Set forth below are considered to be minimum provisions applicable to the use SITE law subjecting the general provisions of law. Terms and conditions of use may be modified at any time by updating this website, these changes become mandatory with immediate effect for all users / CLIENTS. By accessing the Site, the users agree to the terms and conditions listed below and applicable law. OPERATIONS PERFORMANCE OF SALE SITE. CONTRACT By placing an order on the site, the client agrees with the form of communication (phone or email) by which the Company carries out its operations site. If Astron Ltd. confirms the execution of an order, this will involve a complete acceptance of the terms of the order. Order acceptance by society is considered completed when there is an electronic confirmation (e-mail) of the Company to efficiently without requiring a receipt from the latter. Astron sr not believe in any unconfirmed order as having value of a contract. Therefore, the contract comes into force on the order confirmation by the Company. These terms and conditions of sale will be the basis contract thus concluded, in supplementing the Warranty Certificate issued by the Company or its supplier. SUBJECT OF THE CONTRACT. The contract is the product / products and services on which the customer has opted to buy them by generating a command SITE confirmed by the Company. The product / products has / have the features mentioned by the company on the website. THE PRICE OF THE CONTRACT. Product price / product is mentioned on the website. Price may be modified by the Company at any time, without notice. To be applicable to the product must be honest and serious. Thus, the company warns that there are cases when, due to malfunctioning of the website or errors, the price displayed on the site may not be the real one. In these cases, the company will inform the customer of fair price. Price includes VAT and any other tax. Delivery method. The company will fulfill the agreement later than 30 days from the date on which it notified of the confirmation message on order. If it can not perform the contract due to the product not therapy is available, the company will inform the customer about this situation. The company can offer customers a similar product with the same price, in the event that initially requested product is not available, only after informing and consent. The product will be delivered to customers by courier company or can be picked up at our office under PAYMENT METHOD CLIENT option price, method of payment and the payment date specified in the order. The Company will issue to the client an invoice for products and services to be delivered, the client’s obligation is to provide all necessary information invoice according to legislation. If the product delivery by a courier company, product payment is made after checking the package by the customer. Payment will be made directly to the courier company based receipt. Society warns customers that if courier delivery, it is not authorized by the company to allow customers to open packages before signing for delivery, but only after signing the delivery and payment of the value thereof. Online payment using the card: You can pay online with your personal or company card in fully safe conditions. Accepted payment cards are issued under VISA (Classic and Electron) and MasterCard (including Maestro, if you have code CVV2 / CVC2). It is charged for additional transactions. To complete the transaction correctly, it frnizat card code (all figures in four groups on the front of the card, without spaces), expiry date and the last three digits on the back of the card printed on the tape signature (depending on the card may be missing ). Regardless of the currency in your account, transactions are made in lei at the exchange rate of bank customers. Order of payment: Payment by money order is only based on the invoice issued by the company, following confirmation order phone sales consultant. Delivery of goods is done after confirmation of payment. Unless it is accepted by society and different customers, the Company download the risks and responsibilities associated products and services ordered by customers when their delivery courier, on contract, or by the customer. Company will ensure proper packaging of goods and ensure the transmission of documents to the client. The Company will make delivery of products and services only in Romania. Ownership of products and services will be transferred to the client at the time of payment. RETURN POLICY potivit legislation, the consumer is entitled to notify in writing to waive the purchase without penalty and without giving any reason within 10 days after receiving the product, in case of services, the end contract. Therefore, the consumer has the right to return your purchase without penalty and without giving any reason within 10 days of receiving it, to bear the direct cost of return. Points out that if the product whose return is requested shows packaging damaged or incomplete, traces of wear, scratches, kicks, electric shocks, missing accessories, warranty certificates lack, we reserve the right to decide whether to accept the return or off amount of the product, the amount will be communicated after the evaluation of damages caused. When exercising the legal right to return the product, reimbursement of it will be made within 30 days of return. ASSIGNMENT AND SUBCONTRACTING. Seller may assign and / or subcontract a third party for services related to order fulfillment with customer information, not necessarily agreement. Society will always be responsible to the customer for all contractual obligations. TERMS OF DELIVERY The Company will deliver the products within the limits mentioned on the site for the product, on the generation of order or within 30 days from the date the customer generally ordered, unless the parties agree otherwise. SOCIETY, if it can not perform the contract motivated by the fact that the product or service is not / no longer available, will inform the customer about the unavailability, following the amounts paid by customers for the product or service unavailable to be reimbursed within 30 days. If no delivery deadlines could be met, the Company will notify the customer about the estimated time of completion of delivery. If the company receives erroneous information about billing or delivery of products, the company may refuse to honor delivery, without this to be considered a violation of CONTRACTGULUI, or set a new deadline for producing the order. PRIVACY POLICY SOCIETY processes by collecting personal data from the user / customer personal data necessary for execution of the agreement and agree to comply with the provisions of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data. The data obtained by the Company will be stored in the database and the company will take all measures to protect them against accidental or unlawful destruction. To fulfill the contract, the company will transmit personal data collected from customers by courier company that will deliver the products and banking units that will process payments online. LEGAL INFORMATION LIABILITY COMPANY. Society can not be held responsible for any loss in case it is caused by failure to comply with terms and conditions / contracts and other instructions mentioned on the website. Society is not liable also for damage caused by malfunction of the SITE as well as those resulting from the impossibility of accessing certain links available on the site. The Company is not responsible for damages of any kind the customer or any third party may suffer as a result of the fulfillment by the Company of any of its obligations under the contract and for damages resulting from the use of products and services after delivery and particularly for loss products. WARRANTIES. All products sold on the Site, except resealed, covered under warranty as required by law and trade policy makers. The products are new, in original packaging and come from sources authorized by each manufacturer. Lack of product warranty certificate must be notified within 48 hours of receipt of the goods by e-mail. Any subsequent notification will not be considered. Complaints concerning defective products / goods purchased can be made by accessing the Contact Form. CLIENT, as buyer, has the obligation to acknowledge and respect the provisions of the warranty, otherwise there is the possibility of losing the warranty. MAJOR FORCE. Neither party will be liable for failure to perform its contractual obligations, if such default is due to an event of force majeure, in accordance with the law. APPLICABLE LAW – JURISDICTION. Contract is subject to Romanian law. Any disputes arising between companies and customers will be solved amicably or, if this not possible, disputes will be settled by the competent Romanian courts in Bucharest. INTELLECTUAL PROPERTY RIGHTS. All materials within the Site are the intellectual property of the Company. These materials may not be copied or reproduced, save to the extent needed to be viewed online. However, entire pages of the site can be printed if they are intended to be used strictly personal purposes. Not to overlook the generality of the foregoing, the Company may occasionally offer the opportunity to download wallpaper, screen savers and other utilities from SITE. PROCESSING OF PERSONAL DATA The personal data means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity data processing personal data means any operation or set of operations which is performed upon personal data, by automated means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure to third parties by transmission , dissemination or otherwise combining, blocking, deletion or destruction. Company records only personal information volunteered by the visitor / user / CLIENT. According to Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, amended, the Company is required to manage safely and only for specified purposes, the personal data they provide USERS / CLIENTS . The Company respects the privacy rights given to every person who visits the website. The Company will not collect personal data about the user / customer (name, address, telephone number or email address) (hereinafter referred to as „Personal Data”) unless users / customers themselves provide this data. By registering on the site / placing an order and complete your personal data in application forms, The users of / CLIENTS shift to agree that all personal details are included in the database of the company and give their express and unequivocal agreement that all their data personal information is stored and used for: marketing activities or from receiving information or commercial (offers, promotions, advertising and commercial information regarding the company and third parties with whom the company has relationships of any nature) to the e-mail communicated to the company, participation in contests and promotions; messaging non-commercial or administrative notifications (regarding changes to the site, administration, etc.); internal statistics needed to improve service quality and image of the site and to create elements new features, promotions, functionality and services; to ensure access to restricted sections of the site; market research; tracking sales data. Society may share such information by dealers and agents for the above mentioned activities. The Company will not disclose any information about the USERS / CUSTOMERS of its site without first receiving express their consent in this regard. At the same time, however, can reveal information and personal data when it is expressly provided by law. According to Law no. 677/2001, users / customers enjoy the right to information (art. 12), access to data (art. 13), intervention (art. 14), opposition (art. 15), not be subject to individual decisions ( art. 17) and to go to court (art. 18). Also, they have the right to oppose the processing of your personal data and request deletion. To exercise these rights, any person may submit a written, dated and signed at the company. Based on a written, dated and signed, users / customers can exercise freely the following rights: – Once a year, the confirmation that personal data are processed or not; – interfere with the data transmitted; – to oppose data processing for legitimate reasons relating to their particular situation. Everyone has the right to oppose, for legitimate reasons, the processing of her personal data. The opposition right can be excluded for certain processing provided by law (eg .: processing by financial and fiscal, police, justice, social security). Therefore, such information may appear if processing is required; Everyone has also the right to object, free of charge without any justification, the processing of personal data for direct marketing purposes. Details on www.dataprotection.ro COLLECTION AUTOMATIC DATA NON-PERSONAL. In some cases, companies to collect information about users non-personal / client. Examples of such information are: browser type, operating system of the computer used and the domain name of the website from which you linked to the Site. While watching the site, the Company may store some information on the User / Client. This information will be in the form of a file „Cookie” or similar file. These files „cookies” to help companies build a website or advertisement to better match the interests and preferences of users / customers. With most Internet browsers can delete or block files „cookies” or you may receive a warning before receiving such a file. Society recommends users / customers to consult your browser instructions or help file to learn more about these functions. Society can not be held responsible for any loss in case it is caused by failure to comply with terms and conditions / contracts and other instructions mentioned on the website. Society is not liable also for damage caused by malfunction of the SITE as well as those resulting from the impossibility of accessing certain links available on the site. The Company is not responsible for damages of any kind the customer or any third party may suffer as a result of the fulfillment by the Company of any of its obligations under the contract and for damages resulting from the use of products and services after delivery and particularly for loss products. WARRANTIES. All products sold on the Site, except resealed, covered under warranty as required by law and trade policy makers. The products are new, in original packaging and come from sources authorized by each manufacturer. Lack of product warranty certificate must be notified within 48 hours of receipt of the goods by e-mail. Any subsequent notification will not be considered. Complaints concerning defective products / goods purchased can be made by accessing the Contact Form. CLIENT, as buyer, has the obligation to acknowledge and respect the provisions of the warranty, otherwise there is the possibility of losing the warranty. MAJOR FORCE. Neither party will be liable for failure to perform its contractual obligations, if such default is due to an event of force majeure, in accordance with the law. APPLICABLE LAW – JURISDICTION. Contract is subject to Romanian law. Any disputes arising between companies and customers will be solved amicably or, if this not possible, disputes will be settled by the competent Romanian courts in Bucharest. INTELLECTUAL PROPERTY RIGHTS. All materials within the Site are the intellectual property of the Company. These materials may not be copied or reproduced, save to the extent needed to be viewed online. However, entire pages of the site can be printed if they are intended to be used strictly personal purposes. Not to overlook the generality of the foregoing, the Company may occasionally offer the opportunity to download wallpaper, screen savers and other utilities from SITE. PROCESSING OF PERSONAL DATA The personal data means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity data processing personal data means any operation or set of operations which is performed upon personal data, by automated means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure to third parties by transmission , dissemination or otherwise combining, blocking, deletion or destruction. Company records only personal information volunteered by the visitor / user / CLIENT. According to Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, amended, the Company is required to manage safely and only for specified purposes, the personal data they provide USERS / CLIENTS . The Company respects the privacy rights given to every person who visits the website. The Company will not collect personal data about the user / customer (name, address, telephone number or email address) (hereinafter referred to as „Personal Data”) unless users / customers themselves provide this data. By registering on the site / placing an order and complete your personal data in application forms, The users of / CLIENTS shift to agree that all personal details are included in the database of the company and give their express and unequivocal agreement that all their data personal information is stored and used for: marketing activities or from receiving information or commercial (offers, promotions, advertising and commercial information regarding the company and third parties with whom the company has relationships of any nature) to the e-mail communicated to the company, participation in contests and promotions; messaging non-commercial or administrative notifications (regarding changes to the site, administration, etc.); internal statistics needed to improve service quality and image of the site and to create elements new features, promotions, functionality and services; to ensure access to restricted sections of the site; market research; tracking sales data. Society may share such information by dealers and agents for the above mentioned activities. The Company will not disclose any information about the USERS / CUSTOMERS of its site without first receiving express their consent in this regard. At the same time, however, can reveal information and personal data when it is expressly provided by law. According to Law no. 677/2001, users / customers enjoy the right to information (art. 12), access to data (art. 13), intervention (art. 14), opposition (art. 15), not be subject to individual decisions ( art. 17) and to go to court (art. 18). Also, they have the right to oppose the processing of your personal data and request deletion. To exercise these rights, any person may submit a written, dated and signed at the company. Based on a written, dated and signed, users / customers can exercise freely the following rights: – Once a year, the confirmation that personal data are processed or not; – interfere with the data transmitted; – to oppose data processing for legitimate reasons relating to their particular situation. Everyone has the right to oppose, for legitimate reasons, the processing of her personal data. The opposition right can be excluded for certain processing provided by law (eg .: processing by financial and fiscal, police, justice, social security). Therefore, such information may appear if processing is required; Everyone has also the right to object, free of charge without any justification, the processing of personal data for direct marketing purposes. Details on www.dataprotection.ro COLLECTION AUTOMATIC DATA NON-PERSONAL. In some cases, companies to collect information about users non-personal / client. Examples of such information are: browser type, operating system of the computer used and the domain name of the website from which you linked to the Site. While watching the site, the Company may store some information on the User / Client. This information will be in the form of a file „Cookie” or similar file. These files „cookies” to help companies build a website or advertisement to better match the interests and preferences of users / customers. With most Internet browsers can delete or block files „cookies” or you may receive a warning before receiving such a file. Society recommends users / customers to consult your browser instructions or help file to learn more about these functions. Society can not be held responsible for any loss in case it is caused by failure to comply with terms and conditions / contracts and other instructions mentioned on the website. Society is not liable also for damage caused by malfunction of the SITE as well as those resulting from the impossibility of accessing certain links available on the site. The Company is not responsible for damages of any kind the customer or any third party may suffer as a result of the fulfillment by the Company of any of its obligations under the contract and for damages resulting from the use of products and services after delivery and particularly for loss products. WARRANTIES. All products sold on the Site, except resealed, covered under warranty as required by law and trade policy makers. The products are new, in original packaging and come from sources authorized by each manufacturer. Lack of product warranty certificate must be notified within 48 hours of receipt of the goods by e-mail. Any subsequent notification will not be considered. Complaints concerning defective products / goods purchased can be made by accessing the Contact Form. CLIENT, as buyer, has the obligation to acknowledge and respect the provisions of the warranty, otherwise there is the possibility of losing the warranty. MAJOR FORCE. Neither party will be liable for failure to perform its contractual obligations, if such default is due to an event of force majeure, in accordance with the law. APPLICABLE LAW – JURISDICTION. Contract is subject to Romanian law. Any disputes arising between companies and customers will be solved amicably or, if this not possible, disputes will be settled by the competent Romanian courts in Bucharest. INTELLECTUAL PROPERTY RIGHTS. All materials within the Site are the intellectual property of the Company. These materials may not be copied or reproduced, save to the extent needed to be viewed online. However, entire pages of the site can be printed if they are intended to be used strictly personal purposes. Not to overlook the generality of the foregoing, the Company may occasionally offer the opportunity to download wallpaper, screen savers and other utilities from SITE. PROCESSING OF PERSONAL DATA The personal data means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity data processing personal data means any operation or set of operations which is performed upon personal data, by automated means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure to third parties by transmission , dissemination or otherwise combining, blocking, deletion or destruction. Company records only personal information volunteered by the visitor / user / CLIENT. According to Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, amended, the Company is required to manage safely and only for specified purposes, the personal data they provide USERS / CLIENTS . The Company respects the privacy rights given to every person who visits the website. The Company will not collect personal data about the user / customer (name, address, telephone number or email address) (hereinafter referred to as „Personal Data”) unless users / customers themselves provide this data. By registering on the site / placing an order and complete your personal data in application forms, The users of / CLIENTS shift to agree that all personal details are included in the database of the company and give their express and unequivocal agreement that all their data personal information is stored and used for: marketing activities or from receiving information or commercial (offers, promotions, advertising and commercial information regarding the company and third parties with whom the company has relationships of any nature) to the e-mail communicated to the company, participation in contests and promotions; messaging non-commercial or administrative notifications (regarding changes to the site, administration, etc.); internal statistics needed to improve service quality and image of the site and to create elements new features, promotions, functionality and services; to ensure access to restricted sections of the site; market research; tracking sales data. Society may share such information by dealers and agents for the above mentioned activities. The Company will not disclose any information about the USERS / CUSTOMERS of its site without first receiving express their consent in this regard. At the same time, however, can reveal information and personal data when it is expressly provided by law. According to Law no. 677/2001, users / customers enjoy the right to information (art. 12), access to data (art. 13), intervention (art. 14), opposition (art. 15), not be subject to individual decisions ( art. 17) and to go to court (art. 18). Also, they have the right to oppose the processing of your personal data and request deletion. To exercise these rights, any person may submit a written, dated and signed at the company. Based on a written, dated and signed, users / customers can exercise freely the following rights: – Once a year, the confirmation that personal data are processed or not; – interfere with the data transmitted; – to oppose data processing for legitimate reasons relating to their particular situation. Everyone has the right to oppose, for legitimate reasons, the processing of her personal data. The opposition right can be excluded for certain processing provided by law (eg .: processing by financial and fiscal, police, justice, social security). Therefore, such information may appear if processing is required; Everyone has also the right to object, free of charge without any justification, the processing of personal data for direct marketing purposes. Details on www.dataprotection.ro COLLECTION AUTOMATIC DATA NON-PERSONAL. In some cases, companies to collect information about users non-personal / client. Examples of such information are: browser type, operating system of the computer used and the domain name of the website from which you linked to the Site. While watching the site, the Company may store some information on the User / Client. This information will be in the form of a file „Cookie” or similar file. These files „cookies” to help companies build a website or advertisement to better match the interests and preferences of users / customers. With most Internet browsers can delete or block files „cookies” or you may receive a warning before receiving such a file. Society recommends users / customers to consult your browser instructions or help file to learn more about these functions.